Hallelujah Bemaleda - ሃሌሉያ በማለዳ

If you're not happy with your order, we’re here to help with an easy return and refund process.

1. Eligibility for Returns

• Items must be returned within 30 days from the delivery date.
• The item must be unused, unwashed, and in its original condition (tags attached and in the original packaging).
• We only accept returns for regular-priced items. Sale items are non-returnable unless defective.

2. Return Process

• To initiate a return, please email us at hello@asterabebe.com with your order number and reason for the return.
• After your return request is approved, we will provide you with a return shipping address and instructions on how to send back the item.
• You are responsible for return shipping costs, unless the item is defective or incorrect.

4. Refunds

• Once we receive and inspect your returned item, we will notify you via email.
• Approved refunds will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the product was damaged or incorrect.

5. Exchanges

• If you need a different size or color, we recommend placing a new order and returning the original item for a refund.
• Exchanges are subject to availability.

6. Damaged or Defective Items

• If the item you received is damaged or defective, please contact us immediately at hello@asterabebe.com with a photo of the defect. We will arrange a replacement or refund at no additional cost.

If you have any further questions, feel free to reach out to us at hello@asterabebe.com. We’re here to help!